RETURN POLICY

Last updated January 01, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at anileuworksclients@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Anileu Works
Attn: Returns
RMA #
PO Box 21585  
Cheyenne, WY 82003  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
 
EXCEPTIONS    

The following items cannot be returned:
 
     ●     Custom Items   

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A $5.00 restocking fee will be charged for all returns in excess of $20.00.     
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Please contact anileuworksclients@gmail.com to discuss returns. Returns are only accepted for damaged/incorrect items. Store credit will be given and/or item may need to be returned.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
anileuworksclients@gmail.com

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