US Shipping over $20 will be sent with a tracking number via USPS unless arranged otherwise. Some large orders may be sent through UPS.
US Orders under $20 will be sent without a tracking number.
Orders are packaged in envelopes, bubble mailers, or boxes. We use warning labels as necessary.
Shipping time frames are based on order type, order size, and location. Please allow a 2-4 week minimum for orders. Custom orders will not ship until your product is completed.
UPS Pickup: For some custom orders we can arrange UPS store pickup if necessary. IE: Customer Moving
International orders are always sent with tracking numbers. There are no promised time frames for international orders. Anileu Works is not responsible for custom fees. If your order is returned due to failure to pickup, you will be charged additional shipping fees. Custom orders are not refundable. Stock orders may be refunded after a failed pickup if buyer refuses to reship. Order will receive a 50% refund.
Once shipped Anileu Works is not responsible for packages.